I’ve been emailing and phoning and chatting with Amazon’s enthusiastic but helpless staff and dealing with their amazingly bad tech support system for a while now.
Today, I’m happy to report the horror show has ended. Amazon released an update that fixed my problem. I can now log in and get the books I paid for and read them. Yay. Of course, I’ve already switched to iBooks and decrypted ePubs. It’s only a matter of time before Amazon abandons the mac platform altogether I suspect. At any rate, being tied to one platform is a bad idea. Open source is the way.
Just wanted to close the loop on it. It’s over, for now. God help anyone that tries to get tech support from Amazon.com! 🙂 Peace out.